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SHIPPING POLICY 
We're proud to offer free shipping! 
All orders are fulfilled and shipped from our warehouse. Please allow extra time for 
your order to be processed during holidays and sale seasons. 
We process orders Monday through Friday. Orders will be processed within 3-10 business days from 
the order date and shipped the day after processing. Please note 
that we do not ship on weekends. 
Once your order has been placed, we cannot cancel it. If you need to change your 
delivery information, please contact us as soon as possible. Once the order has been processed, we will not be able to make 
any changes. 
How long will it take to receive my order? 
Once you place your order, please allow 1-3 business days for processing. After 
that, delivery times will vary depending on your location.  Below are the 
estimated delivery times by country: 
• Europe: 7-14 business days 
• USA: 7-15 business days 
• Canada: 7-16 business days 
• Central America: 10-25 business days 
• Australia/New Zealand: 10-26 business days 
• Other countries: 11-30 business days. 
In exceptional cases, an order may take longer than usual. In this case, delivery may 
take up to 40 business days. If you experience any unusual delays in the delivery of your order, please do not 
hesitate to contact our customer service team, and we will be happy to 
help you resolve any issues. 
We appreciate your understanding and patience during these challenging times and strive to 
provide you with the best possible shopping experience. 
We will provide you with a tracking number so you can monitor the status of your order 
in real time and stay informed about the delivery progress.